Privacy policy

amandawaldropdoula.com  ·  Effective Date: May 16, 2025

Amanda Waldrop Doula ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit amandawaldropdoula.com (the "Site") or contact us about our doula services, including birth doula services, postpartum doula services, childbirth education, and online consultations.

Please read this policy carefully. By using our Site, you agree to the practices described here.

1. Information We Collect

Information You Provide Directly

We may collect personal information you voluntarily provide when you:

  • Submit a contact form (name, email address, phone number, and your message)
  • Sign up for our email newsletter (name and email address)
  • Complete a client intake form (which may include pregnancy-related or health information)
  • Schedule a consultation or appointment
  • Communicate with us via email, phone, or other means

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including:

  • Your IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring website or source

Sensitive Health Information

In the course of providing doula services, you may share personal health information related to pregnancy, childbirth, or postpartum care. We treat this information with the highest level of care and discretion. We do not sell, rent, or share this information with third parties except as described in this policy or as required by law.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Schedule consultations, prenatal visits, births, or postpartum support
  • Send newsletters, educational content, or updates (only if you opt in)
  • Improve the functionality and content of our Site
  • Comply with applicable legal obligations

We will not use your information for purposes incompatible with those listed above without obtaining your consent.

3. Third-Party Services

We may use third-party tools and platforms to operate our Site and services. These may include:

  • Scheduling platforms (such as Acuity Scheduling or Calendly) to manage appointments
  • Email marketing platforms to send newsletters
  • Website analytics tools (such as Google Analytics) to understand Site traffic
  • Payment processors to handle any fees for services

These third parties have their own privacy policies governing their use of your information. We encourage you to review their policies. We only share information necessary for them to perform services on our behalf and do not authorize them to use your data for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Site may use cookies — small text files stored on your device — to enhance your browsing experience and analyze Site usage. You can control cookie settings through your browser; however, disabling cookies may affect certain Site features.

If we use analytics tools such as Google Analytics, information collected is aggregated and does not personally identify you. You may opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our Site or delivering services (as described in Section 3)
  • If required by law, court order, or governmental authority
  • To protect the rights, property, or safety of Amanda Waldrop Doula, our clients, or the public
  • With your explicit consent

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Client records related to birth or postpartum care may be retained for a period consistent with professional standards and applicable North Carolina law.

You may request deletion of your information at any time (see Section 8 below), subject to any legal retention requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request correction of inaccurate or incomplete information
  • Deletion — Request deletion of your personal information
  • Opt-Out — Unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly
  • Restriction — Request that we limit how we process your information in certain circumstances

To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Amanda Waldrop Doula

Website: amandawaldropdoula.com

Email: [email protected]

Phone: 828-713-3883

Location: North Carolina, United States

Note: This privacy policy is provided as a general template and should be reviewed by a qualified attorney before publication, particularly given the sensitive nature of health-related client information.